ligagalaxyPrivacy Policy
This page describes what we collect when you use ligagalaxy and how we keep that data protected. We operate our platform in supported jurisdictions where applicable law permits, and we handle your personal information according to the principles outlined below.
When you create an account on ligagalaxy, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer methods such as mobile banking, local payment, online payment, and e-wallet, or withdraw your balance, we collect and process certain data. Our commitment is to be transparent about what we collect, why we collect it, and how we protect it.
What we collect on ligagalaxy
We collect personal data necessary to operate our platform and comply with applicable regulations. This includes your name, email address, phone number, date of birth, and residential address. When you deposit or withdraw funds, we also collect payment-method details — for example, your DANA phone number, e-wallet account identifier, or the bank account you link for mobile banking, local payment, online payment, and e-wallet transfers.
We collect data about your activity on ligagalaxy: which games you access, the live-dealer tables you view, your sportsbook bets on Liga 1 or Piala Indonesia fixtures, your login times, and your device information. We do not retain your passwords in plain text; they are encrypted. Our servers may sit outside your jurisdiction, typically in Southeast Asia or nearby regions, to ensure service availability across Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta.
How we use your data
We use your personal information to create and maintain your ligagalaxy account, process your deposits through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or your chosen bank virtual account, and manage withdrawals. We also use your data to verify your identity — a process known as Know Your Customer (KYC) — to comply with anti-money-laundering regulations.
Our platform uses your activity data to improve our service, detect suspicious behaviour, and send you important account notices. We may contact you via email or SMS if we suspect unauthorised access or if your withdrawal is delayed. We do not sell your data to third parties. We share your information only with payment processors — such as the operators of online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank — who process transactions on our behalf.
Encryption and secure transfer
Our platform uses industry-standard SSL encryption to protect data in transit between your device and our servers.
Your rights and our obligations
You have the right to request access to the personal data we hold about you on ligagalaxy. You may also request correction of inaccurate information or deletion of your account and associated records, subject to applicable law and regulatory retention requirements. To exercise these rights, contact our support team via the methods listed at the end of this policy.
We retain your data for the duration of your account and typically for three years after account closure, unless applicable law requires a longer retention period. We do not retain payment details longer than necessary to process your transaction and reconcile your account.
Cookies and tracking
Our ligagalaxy platform uses cookies to maintain your login session, remember your preferences, and analyse how you use our service. Most browsers allow you to refuse cookies or alert you when a cookie is being set. If you disable cookies, some features of ligagalaxy may not function properly.
Third-party services
We work with payment processors, identity-verification providers, and analytics services. These partners process data on our behalf and are bound by confidentiality obligations. We do not control their privacy practices beyond what our agreements require.
Contact and changes
If you have questions about our privacy practices on ligagalaxy, wish to exercise your data rights, or believe we have mishandled your information, contact us through the support email or in-app messaging available on our platform. We may update this policy from time to time; any material changes will be announced on our platform or via email. Your continued use of ligagalaxy after such changes constitutes your acceptance of the updated policy.
We at ligagalaxy remain committed to protecting your privacy while operating a transparent, compliant service across all supported jurisdictions.